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FAQs

Stadium Policies

All individuals entering the venue, along with any articles in their possession, are subject to inspection by gate personnel. The management reserves the unrestricted right to revoke this license or to refuse admission or remove any person whose conduct is deemed unbecoming.
Our guests’ experience will not be disrupted by unruly actions or behaviors of others. Guests should report any inappropriate behavior to the nearest usher, security guard or facility/operations staff member.
Guests will sit only in their ticketed seats and show their tickets when requested.
Clothing or other items may not be hung over the railing as they might interfere with the event.
Guests will comply with requests from staff regarding facility operations and emergency response procedures.
Guests must adhere to the Code of Conduct provisions or they will be subject to ejection without refund and revocation of tickets and may also be in violation of federal/state/city ordinances resulting in possible arrest and prosecution.
Trash and recycling barrels are conveniently located around the concourse, as well as the club sections and upper deck. Please dispose of your trash and recycling properly before you leave the stadium.


What items are prohibited for entry into stadium?

For your convenience, prohibited items (excluding weapons) can be securely checked at the Auburn Arena Scholarship Entry and picked up following the concert. Items can be checked starting three (3) hours prior to the concert. The checked item area closes one (1) hour post concert. The following items are prohibited inside Jordan-Hare Stadium:

Artificial noisemakers
Cameras with detachable lenses or lenses over four (4) inches
Large bags (12 x 12 x 12 is maximum size)
Outside food or drink
Pets
Stadium seats with arms
Umbrellas
Video cameras
Weapons
Any items deemed inappropriate, hazardous or unsafe by venue personnel


Is smoking allowed?

Smoking is permitted in designated areas only.
Smoking is prohibited on the North, South and Upper Deck concourses as well as all seating sections and any other congested area of the stadium. Smoking areas have been designated by the placement of cigarette waste receptacles in select locations which include the stadium ramps and Northwest, Northeast, Southwest and Southeast corners of the lower concourse. This policy also includes the use of electronic cigarettes, which are only permitted in the designated areas mentioned above.


Is re-entry allowed?

No pass-outs are given for any reason. Police officers cannot give pass-outs. If you leave the stadium, you must purchase another ticket to re-enter. If tickets are not available, you will not be allowed to re-enter. An emergency or medical need pass can be obtained by going to the First Aid Station at Section 46.


Who needs a ticket?

Everyone, including infants, must have a ticket for admission.


Things to do in Auburn

Auburn Tourism
www.aotourism.com


Where to Stay

Official Hotel of Music & Miracles Superfest
Holiday Inn

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